Author: James Kim

Designing a better telehealth experience

Demand for telehealth set to soar 65%. $250b to shift to telehealth after COVID-19. Telehealth forecasted to grow sevenfold by 2025. Telehealth claim lines increased 4,347% nationally. These are... ...Read more

Webinar recap: Planning for uncertainty

For leadership teams grappling with business uncertainty, it’s critical to understand how changes in consumer preferences are altering fundamental assumptions about market success. Over the past few weeks, the... ...Read more

Scenario planning for an uncertain future

Four scenarios to help your leadership team with scenario planning for an uncertain future. To state the obvious, it’s easy to see why brands are doubling down on addressing... ...Read more

The future of healthcare innovation

Healthcare is a human-centered interaction that requires trust, confidence and connection. As more patient data, algorithms, Artificial Intelligence (AI) and Machine Learning (ML) make their way into the patient... ...Read more