Author: Linda Corisdeo

SUGCON Europe 2018: Six can’t miss sessions

SUGCON Europe is a community-driven conference organized by Sitecore users for Sitecore users. It will be packed with the latest insights and advice from some of the most experienced,... Read more

DTNA embarks on cultural change with CX Day

We’ve long heard how customer experience (CX) leads to increased shareholder value. Over the past several years Forrester Research has invested in The Age of the Customer and states... Read more

From the executive suite: Effective sales enablement strategies

Top of mind for sales executives today: How do I equip my sellers with the right tools and resources—at the right time—to optimize customer engagements and increase sales productivity?... Read more

Values Drive Culture

Strong cultures empower employees, encourage professional development, break down silos, keep a focus on the customer, encourage collaboration and provide a safe space for innovation. A strong work culture... Read more

Monetate Event Recap: A Personalized Customer Experience

With more and more of our clients prioritizing personalization as a top initiative (and asking for our help), it’s clearly become one of the hottest topics in customer experience... Read more

Customer Experience Professionals Association (CXPA) Insight Exchange 2015 Recap

The recent Customer Experience Professionals Association Insight Exchange in San Diego was a great forum of CX professionals sharing ideas and discussing trends that are shaping customer experience today.... Read more

Sitecore Engagement Analytics for Objective-Based Decision-Making

In the last few years, we’ve heard a lot about “engagement” with respect to web visitors. For the first time in history, we’re not just interested in the fact... Read more