Innovation Interviews: When will Google’s work actually be complete?
My colleague Marko Muellner, Head of CX Acceleration at PK, and I recently had the opportunity to chat with Jeff Gothelf, author of Lean UX, Sense & Respond, and most... ...Read more
Innovation Interviews: On building a culture of humility
The term “humility” is often misunderstood to be a lack of leadership. But that couldn’t be farther from the truth. It’s an essential quilty for building resilience—both in organizations... ...Read more
Webinar recap: The incredible power of productized APIs
How should businesses tackle their API strategies? I get asked this question a lot when consulting API teams. The answer: organizations should adapt their APIs to serve customers, and... ...Read more
Innovation interviews: The pandemic’s effect on media
Did the COVID-19 pandemic change the media and entertainment industry, or did it accelerate a trend that was already taking place? For my latest Innovation Interview, I spoke with... ...Read more
Postman State of the API: Where are the citizen developers?
Postman, a market leader in collaboration platforms for API development, recently released its annual State of the API survey. The report, the largest and most comprehensive survey of the... ...Read more