Sutter Health enables data-driven business intelligence
CLIENT : Sutter Health
INDUSTRY : Healthcare

Background

Sutter Health is a respected not-for-profit health system that serves more than 100 communities in Northern California through nationally recognized hospitals, physician organizations, surgery centers, outpatient lab sites, urgent care centers and other health care services.

Challenge

The company’s executive team uses a business intelligence tool to track performance and make decisions that allow the health care company to deliver on its promise of quality care and patient satisfaction. To make better use of the BI tool and enable data-driven decision making, the company sought a visually dynamic dashboard that would display performance data and comparison to organizational goals.

Solution

PK designed an engaging, interactive dashboard that displayed information from across the business units and made business intelligence insights available at the touch of a button. The dashboard gave executives a clear, uncluttered view of business performance on web or mobile. PK also developed a touch-friendly interface for tablets that allowed users to drill into detail and comparisons between performance and goals.

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