Telecom and Media

Check out the latest PK news, events, and articles about Telecom and Media. Obtain valuable experience engineering insights and begin optimizing your organization today.

Media interview: How to retain streaming video subscribers

As the choice of streaming services increases for consumers, media companies are asking themselves: what else can they do to build stickiness into the subscriber relationship? I recently spoke... Read more

Media Digital Experience Index 2020-2021

Building media digital experiences beyond the streaming platform The media digital experience has been upended. Consumers are streaming more and longer, forcing a shift in how media and entertainment... Read more

Your free trial has expired: Improving streaming services

Fueled by Disney’s image and impressive content catalogue, Disney+ has made a huge debut. Within 6 months of launch, Disney+ reported 54.5 million subscribers. While the growth can be... Read more

SVOD wars: What telcos can learn from Disney and Netflix

When billions of people across the globe were quarantined due to COVID-19, consumers embraced subscription services of all kinds, from replenishment services and food delivery to retail boxes and... Read more

Going contactless with IoT

The idea of touching a pin pad or handing over a credit card to a cashier has become unsettling to many shoppers. Even before the pandemic, IoT-enabled transactions in... Read more

Virtual Big Room Planning: Remote work solutions

While nothing can replace face-to-face communication, especially when it comes to teamwork, COVID-19 is forcing most organizations to rethink how they’re going to conduct Big Room Planning (BRP) sessions.... Read more

Rethinking loyalty for mobile

Having a robust digital presence is unquestionably critical for any consumer brand. As digital technology continues to evolve at a rapid pace, consumer expectations of brands’ digital experiences evolve... Read more

Why software is key to 5G

5G is one of the hottest topics in the telecom industry today. We hear that major carriers are rolling out 5G in select locations across the country and that... Read more

Robotic process automation drives organizational innovation

In the push for business process automation, robotic process automation has gone mainstream. According to Gartner, 85% of large businesses will have incorporated robotic process automation technology by the... Read more

5 things to avoid in a Salesforce Field Service Lightning implementation

Are you and your team preparing for a Salesforce Field Service Lightning Implementation? Salesforce Field Service Lightning provides a complete solution for processing customer tickets, creating work orders, scheduling... Read more