PK integrated solution offerings

Born digital, episode three: Inclusive CX

AN ORIGINAL SERIES FROM PK HOSTED BY KATIE MARTELL, IN PARTNERSHIP WITH ADOBE To truly be inclusive, businesses must examine the customer experiences (CX) they’re creating. Inclusive CX doesn’t... Read more

Loyalty leaders, episode one: State of retail

The world’s #1 CRM and loyalty services firm Salesforce and PK are joining forces for an exclusive video series on leading with loyalty. In episode one, we dive into... Read more

Automation today: Q&A featuring Forrester’s Leslie Joseph

I recently hosted a webinar with Workato featuring guest speaker, Forrester’s Leslie Joseph, on the new automation fabric, where we discussed how automation is evolving. With automation technologies like... Read more

Born digital, episode two: Patient loyalty in healthcare

AN ORIGINAL SERIES FROM PK HOSTED BY KATIE MARTELL, IN PARTNERSHIP WITH ADOBE Healthcare organizations face stark new realities. Retailers, tech titans, and digital insurgents are looking to remake... Read more

Future of loyalty: Creating connected membership with APIs

PK is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and 2020.... Read more

Born digital, episode one: Brand loyalty for the people

A series hosted by Katie Martell on brand loyalty strategies, in partnership with Adobe. Brand loyalty is hurting. Due to the pandemic, shifts in how people buy and who... Read more

How digital tools converge into a new automation fabric

In today’s digital world, a convergence of automation technologies including robotic process automation (RPA), low code tools, native integration platforms (iPaaS), process intelligence, chatbots, and machine learning make up... Read more

Developing a human-centric approach to loyalty

I recently joined my colleague, PK Associate Design Director Hannah Sherwood, on Cheetah Digital’s Uncaged Wisdom podcast to discuss PK’s human-centric approach to loyalty. In the podcast, we chatted... Read more

How to deliver real-time data with event-driven architecture and APIs

Consumers are demanding digital experiences that require access to real-time data. From more buy online/pickup in store transactions to a staggering increase in telehealth appointments, how can organizations design... Read more

Why PK has become a leader in loyalty

PK has recently been named a leader by Forrester Research in “The Forrester Wave™: Loyalty Service Providers, Q3 2021.” The report provides an in-depth look at some of the... Read more