Intelligent Automation

Check out the latest PK news, events, and articles about how to automate services. Obtain valuable experience engineering insights and begin optimizing your organization today.

Automation today: Q&A featuring Forrester’s Leslie Joseph

I recently hosted a webinar with Workato featuring guest speaker, Forrester’s Leslie Joseph, on the new automation fabric, where we discussed how automation is evolving. With automation technologies like... Read more

How digital tools converge into a new automation fabric

In today’s digital world, a convergence of automation technologies including robotic process automation (RPA), low code tools, native integration platforms (iPaaS), process intelligence, chatbots, and machine learning make up... Read more

Improving the supply chain with automation

We’ve all experienced disruptions to the supply chain this past year. From toilet paper shortages at the beginning of the pandemic to the more recent lack of lumber, the... Read more

How to win with successful digital selling

The pandemic may be receding in the US, but B2B organizations still need to continue building digital selling strategies in order to create unique buyer experiences and close deals.... Read more

Establishing an RPA center of excellence delivers ROI

As a “Strong Performer” in Forrester’s RPA wave report, we at PK spend a lot of time ensuring that our tools and best practices live up to the challenge... Read more

Ram Sathia interview on RPA excellence

PK has recently been recognized by Forrester for our cutting-edge work in automation. Included in both the Now Tech: Continuous Automation and Testing Services Providers, Q1 2021 and The... Read more

Bot monitoring: The untapped capability you need to drive RPA value

As enterprises look for new ways to better serve customers and drive efficiency, one technology has risen to the top for its ability to streamline operations: Robotic process automation... Read more

What is Salesforce Customer 360?

As corporate retail giants like Amazon continue to grow, we have come to enjoy the convenience and simplicity of getting it all under one roof with a one-stop-shop experience.... Read more

RPA drives virtual care adoption

Every healthcare and hospital system across the globe currently find themselves challenged by COVID-19. Consequently, value-based care and healthcare efficacy have taken a back seat to the immediate needs... Read more

How to find the ROI for Salesforce

There are very few conversations about choosing a new CRM where Salesforce doesn’t come up. When you’re choosing something as important as a new Customer Relationship Management tool, bottom-line... Read more