Experience Platforms

PK team members honored with Sitecore MVP award for 2021

PK, a Sitecore Certified Platinum Partner, is excited to announce that four of its team members, Ozell McBride, Rashmy Patwari, Madhu Anbalagan and Jeff Cram, have been named Sitecore... ...Read more

Omnichannel customer experience management with Adobe

Telecom has found itself in the midst of a much-changed consumer environment in 2021. With more consumers staying at home, the omnichannel experiences they come to expect starkly contrast... ...Read more

PK named among preferred Salesforce loyalty partners

As customers have increasingly gone digital during the COVID-19 pandemic, loyalty has gained prominence as a powerful strategy to increase stickiness, grow revenue, and deepen relationships with customers. Loyalty... ...Read more

Four key reasons to use Salesforce Leads vs. Contacts

Salesforce Leads vs. Contacts –What’s the difference? It’s a topic that yields many questions. We all want Salesforce to help us work more efficiently. With that in mind, many... ...Read more

Webinar recap: The connected workplace for healthcare with Nuvolo

Many healthcare organizations today face the challenge of managing multiple systems across multiple teams. When an issue arises, such as a piece of equipment malfunctioning, operations teams can better... ...Read more

Why Salesforce Service Cloud means faster, smarter customer service

Whether you’re in the B2C or B2B space, companies of any size need to navigate customers raising support tickets and queries regularly from various channels. This is a process... ...Read more

Skyrocket your sales department’s efficiency with Configure Price Quote Software

Providing accurate, timely, and consistent pricing for customers often makes the difference between a closed-lost and closed-won deal. Salesforce Configure price quote can help. Sales reps know that most... ...Read more

Return to Sitecore Content Hub: Updates and new features reviewed

The “content crisis” continues Almost a year ago I gave my initial thoughts on Sitecore’s Content Hub as the company was just rolling it out to the public. At... ...Read more

End the marketing and sales disconnect with Salesforce Sales Cloud

There has long been a disconnect between marketing and sales, and the business software world is catching on, especially if you’re a Salesforce customer. The handoff between marketing and... ...Read more

Refine your lead generation strategy through marketing automation

We often see companies with disconnected sales and marketing systems and processes. The cause could be a limited understanding of the software or a lack of a clear roadmap.... ...Read more