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News, events, and articles published by the team at PK. Obtain valuable insights and begin optimizing your organization today.

Where’s the reset button?

Four scenarios to help your leadership team navigate an uncertain future To state the obvious, it’s easy to see why brands are doubling down on addressing the realities of... ...Read more

AI chatbots join the frontline of COVID-19 triage

Conversational interfaces speed care COVID-19 may have generated a use case that makes chatbots essential, but triage is only the beginning of the potential uses of chatbots to help... ...Read more

Big data into big business

Big data means big business. But unless you have the right foundation in place for success, just having lots of data doesn’t guarantee business results. To ensure impactful outcomes,... ...Read more

Why software is key to 5G

5G is one of the hottest topics in the telecom industry today. We hear that major carriers are rolling out 5G in select locations across the country and that... ...Read more

Digital healthcare’s next shift? Voice interfaces

While the use of voice to machine interaction in healthcare may still be in their infancy, early initiatives are validating the promise of voice interfaces. Organizations that tap into... ...Read more

A note on COVID-19

To our valued clients and partners, We recognize the uncertainty around the spread of COVID-19, and its impact on daily life. In light of current circumstances, we wanted to reach out... ...Read more

Tech companies need RPA

For many tech companies, legacy manual processes may be holding back the organization from achieving streamlined operations, a faster delivery or a better customer experience. While Robotic Process Automation... ...Read more

Four ways to reduce lines at big-box stores

For customers, there’s nothing worse than having to wait in line. The recent footage of Costco and other big-box stores with lines of customers stretched around the block would... ...Read more

The impact a developer portal has on API practice success

The success of your API practice is tied to the usability of your API Developer Portal. API developer portals have expanded beyond channels targeting technologists. They’ve become true marketplaces... ...Read more

RPA drives organizational innovation: A PK perspective

In the push for business process automation, robotic process automation (RPA) has gone mainstream. According to Gartner, 85% of large businesses will have incorporated RPA technology by the end... ...Read more