Articles

The latest insights published by the team at PK. Get valuable insights to optimize your organization today.

Tech companies need RPA

For many tech companies, legacy manual processes may be holding back the organization from achieving streamlined operations, a faster delivery or a better customer experience. While Robotic Process Automation... ...Read more

Four ways to reduce lines at big-box stores

For customers, there’s nothing worse than having to wait in line. The recent footage of Costco and other big-box stores with lines of customers stretched around the block would... ...Read more

The impact a developer portal has on API practice success

The success of your API practice is tied to the usability of your API Developer Portal. API developer portals have expanded beyond channels targeting technologists. They’ve become true marketplaces... ...Read more

RPA drives organizational innovation: A PK perspective

In the push for business process automation, robotic process automation (RPA) has gone mainstream. According to Gartner, 85% of large businesses will have incorporated RPA technology by the end... ...Read more

New horizons for utilities

On the heels of the digital revolution, the new era of digitally-empowered utilities has officially arrived. It’s predicted that the number of smart meters will grow to more than... ...Read more

How spatial analytics can help fight the Coronavirus

Everything happens somewhere, and this is as true for healthcare as any other industry. With the rapid spread of Coronavirus, spatial analytics are being used to inform the direction... ...Read more

Informing better business decisions with analytics

Analytics provide insights that add operational value to any industry. In today’s global business community, the volume and complexity of customer and company data is continuously expanding. The prevalence... ...Read more

Considering a Progressive Web App? Five reasons you’re on the right track

Only a few years ago the only place you could go to download an app was the App Store or Google Play. Native apps, like the ones that populate... ...Read more

What we mean when we talk about unified commerce

The term unified commerce has come into vogue in the retail sector, but what does it mean? Some retail experts say unified commerce is a series of retail channels consolidated... ...Read more

How we design, build and run the future

We’ve spent the last two decades building end-to-end experiences for the world’s largest brands—experiences that drive meaningful outcomes, faster, and that are fundamentally human in expression. Our brand has evolved over that time, but... ...Read more