Webinars

Watch our thought leaders provide their industry-leading expertise in our webinars and virtual events.

Future of loyalty: Creating connected membership with APIs

PK is ranked as a leader in the Forrester Wave™: Loyalty Service Providers, Q3 2021 and is the #1 Apigee Partner in North America for both 2019 and 2020.... Read more

How digital tools converge into a new automation fabric

In today’s digital world, a convergence of automation technologies including robotic process automation (RPA), low code tools, native integration platforms (iPaaS), process intelligence, chatbots, and machine learning make up... Read more

How to deliver real-time data with event-driven architecture and APIs

Consumers are demanding digital experiences that require access to real-time data. From more buy online/pickup in store transactions to a staggering increase in telehealth appointments, how can organizations design... Read more

Optimize your workplace with the Nuvolo asset management platform

We’ve all heard by now that the workforce is changing rapidly, but what does that look like for facilities management? Premera Blue Cross knows, and I joined forces with... Read more

Loyalty technology: Building connections with Salesforce and Mulesoft

How does your loyalty technology hold up when creating connected experiences? Rich, consistent customer data is key to providing the types of experiences customers expect, but without the right... Read more

Improving the supply chain with automation

We’ve all experienced disruptions to the supply chain this past year. From toilet paper shortages at the beginning of the pandemic to the more recent lack of lumber, the... Read more

Implementing IoT sustainability measures for better business results

You can’t manage what you can’t measure, and this is especially true for implementing IoT sustainability initiatives to reduce operational costs and increase efficiency. Currently, investors and stakeholders are... Read more

How to win with successful digital selling

The pandemic may be receding in the US, but B2B organizations still need to continue building digital selling strategies in order to create unique buyer experiences and close deals.... Read more

Find your enterprise CX North Star

How do your customers currently perceive their interactions with your organization? And, once you’ve obtained this knowledge—how can you use it to improve your customer experience? I recently hosted... Read more

How to be an effective API Product Manager

In light of the Supreme Court’s recent decision that API interfaces can no longer be copyrighted, companies need to rethink what value their APIs deliver to the customer. Is... Read more