How developers can operationalize bots
Reports suggest that more than 33% of companies today have piloted or implemented a Robotic Process Automation (RPA) initiative. But not all projects are successful; in fact, some studies have found that RPA projects miss deadlines more than 60% of the time and have failure rates of 30%-50%.
Bot operationalization can be challenging, but developers can follow some key best practices to put bots into action in everyday work.
ABOUT THE AUTHORS
Ram Sathia is vice president of intelligent automation at PK, the Experience Engineering firm that empowers the world’s best-known brands to connect with customers and employees around the world. Ram has nearly 20 years of experience helping clients decrease time-to-market, improve quality and drive efficiency through transformative RPA, AI, machine learning, DevOps and service virtualization initiatives.
Ajmeer Ali Liyakkathali serves as associate director of intelligent automation at PK. He is an RPA architect and automation leader with more than 14 years of experience in the financial and healthcare industries. At PK, he applies his broad and deep knowledge of business, technologies, RPA, AI and project management to help engineer experiences for clients.