Many IoT projects fail—PGE’s approach could change that
Before Portland General Electric (PGE) began introducing smart meters years ago, it made a critical decision: to test the meters in select neighborhoods and prove the meters’ efficacy for lowered operational costs, better customer service and reduced customer rates. When it was time for a broader rollout, the utility took a phased approach, installing 850,000 meters over the course of 18 months.
Today, PGE’s phased approach to adopting the industrial internet of things (IIoT) has proven successful. To learn how, read the full article at Utility Dive.
ABOUT THE AUTHOR
Tipton Loo is vice president of digital edge (AI and IoT) at PK. As the experience engineering firm, PK works with the world’s most customer-obsessed companies to create pioneering experiences and accelerate outcomes.