COVID-19

Re-open for business: New engagement models for a new normal

As organizations make plans to reopen, they face critical decisions about how to reengage their customers. Consumers will return but for many their priorities and preferences will have changed.... ...Read more

Making sense of COVID-19 predictions: Part 2

A data scientist’s guide to coronavirus forecasts In part one of this two-part blog post, we looked at the issues involved in aggregating data about COVID-19. As time passes,... ...Read more

Webinar recap: Planning for uncertainty

For leadership teams grappling with business uncertainty, it’s critical to understand how changes in consumer preferences are altering fundamental assumptions about market success. Over the past few weeks, the economic drivers of... ...Read more

Making sense of COVID-19 predictions: Part 1

A data scientist’s guide to coronavirus forecasts If you weren’t familiar with data science before COVID-19, you likely are now. Everything from estimates on mortality rates to predictions of... ...Read more

Telemedicine will help healthcare heal after COVID-19’s reckoning

When crisis makes “business as usual” thinking implausible, it clears the way for change. The inertia that may have kept outdated practices in place subsides as the premium for... ...Read more

Recovering the manufacturing supply chain

Supply chains across the world are experiencing disruptions due to the rapid spread of COVID-19. Struggling to get their products to market, companies are dealing with shutdowns, stay-at-home policies,... ...Read more

Are retailers nimble enough to give consumers what they need and want right now?

Connection is everything in moments of crisis. The question on everyone’s mind is, how can retailers navigate the new normal, where the ability to connect is more reliant on... ...Read more

AI chatbots join the frontline of COVID-19 triage

Conversational interfaces speed care COVID-19 may have generated a use case that makes chatbots essential, but triage is only the beginning of the potential uses of chatbots to help... ...Read more

A note on COVID-19

To our valued clients and partners, We recognize the uncertainty around the spread of COVID-19, and its impact on daily life. In light of current circumstances, we wanted to reach out... ...Read more