CXPA

The Unique Challenges of B2B CX

B2B CX presents unique challenges  While Voice of the Customer, Journey Mapping and other key techniques used by Customer Experience professionals can be equally useful in both Business to... ...Read more

CXPA Webinar Recap: CX Key Themes and Trends

Alongside many organizations, our company celebrated CX Day on October 6. We had cake, talked about our innovations in the field and client success stories, and congratulated our very... ...Read more