Experience

ProKarma posts featuring the latest News, Events, Blogs and more connecting you with the latest Experience insights. Obtain valuable insights from ProKarma and our talented employees and begin optimizing your organization today.

The real source of the retail apocalypse: Failure to innovate

Retail is in the middle of a bankruptcy epidemic. Year-to-date retail closures in the U.S. have already exceeded the entirety of 2018 and industry stalwarts aren’t immune. More than... ...Read more

Enhanced experience: Satisfaction, quality and personalization

Quality has an important role in Satisfaction. Quality is not only a moderator of satisfaction, but it is a direct precursor to satisfaction. It is simply an evaluation by... ...Read more

Utility digital experience index

The utility digital experience index assesses top utility websites. The Utility Digital Experience Index (UDX) provides an objective and informed view of best practices, emerging solutions and performance of... ...Read more

Making personalization work for you

More often than we see good examples of personalization, we see the bad. There are countless examples across social media of customers experiencing companies missing the point when it... ...Read more

Moments of truth: Designing for real-life patient experiences

Imagine rushing to the hospital with a life-threatening emergency and not being able to find the information you need to get there. Imagine having your child’s life hang in... ...Read more

Digital Technologies Are Revolutionizing the Customer Experience

As consumers become more aware and more tech savvy, organizations must work to reshape business strategies to align with the customers’...Read more. ...Read more

Five Mobile Application Development Trends We Can Expect This Year

In just a short few years, application development has taken center stage—in many cases, surpassing the more traditional website...Read more. ...Read more

Is Your Data Secure in a BYOD World?

Bring Your Own Device (BYOD) in the workplace has brought many benefits for businesses, including increased productivity, greater employee flexibility and engagement. ...Read more

Number of Loaders in a Dataflow

If we can’t benchmark on data and hardware similar to production then we’ll need to have a better understanding of what the Dataflow is really doing and when certain... ...Read more

Enterprise Mobility Initiatives Being Shaped by “Explosive Growth”

Inc. Magazine may be touting 2016 as the year of the mobile shopper, but equally significant trends are shaping enterprise mobility...Read more. ...Read more