Forrester

Forrester Midsize RPA Services Wave identifies PK as a strong performer

Fill out the form to receive a complimentary download of The Forrester Wave™: Midsize RPA Services, Q1 2021 report. PK was among the select companies that Forrester invited to... ...Read more

Forrester Now Tech: The PK loyalty evolution

The PK Integrated Loyalty Solutions team was recently included in Forrester’s Now Tech: Loyalty Marketing, Q4 2020 report. Our recognition as a mid-size loyalty service vendor with global reach... ...Read more

PK recognized as a leader in 2019 loyalty service providers

PK receives second-highest ranking in the current offering category July 15, 2019 — PK has been named a leader by Forrester Research Inc. in The Forrester Wave™: Loyalty Service... ...Read more

The State of Phygital CX Today and How to Stay Ahead of the Curve

The intersection of digital and physical cx seemed novel just a few years ago. Today, phygital CX interactions are less about novelty and more about meeting customers’ baseline expectations... ...Read more

The Dangers of Rushing a Business to the Altar

A recent article by Lori Wizdo, VP and Principal Analyst for B2B Marketing, Forrester Research is a sobering reminder of what can happen when you “rush a business to the... ...Read more