Innovation interviews: Retail customer experience innovation

When the pandemic hit the US back in March, the world changed overnight. Industries that relied on in-person interaction needed to figure out how to navigate this new normal... ...Read more

Why you need humility for agility

I was at a training once where the instructor was talking about how one of the biggest organizational redesign challenges that exist is the lack of “intellectual humility” within... ...Read more

Are retailers nimble enough to give consumers what they need and want right now?

Connection is everything in moments of crisis. The question on everyone’s mind is, how can retailers navigate the new normal, where the ability to connect is more reliant on... ...Read more

The complete guide to Salesforce Chatter

Increase adoption, spearhead transformation. Salesforce Chatter can be a great tool to facilitate the type of collaboration and innovation necessary to keep pace with today’s rapidly changing business climate.... ...Read more

Five benefits of Salesforce Chatter

Are you familiar with the benefits of Salesforce Chatter? You should be. We all know Salesforce likes to talk about the social enterprise, and facilitating social collaboration among employees... ...Read more