Capabilities

Experience Platforms

We demystify the complexities of the digital experience ecosystem, giving you the tools to cut across barriers and the agility to deliver in the moment.

Digital experience platforms need to operate at the speed of customer expectations. We help achieve higher levels of personalization, velocity, and service to satisfy customers in real-time 

What experience do you need engineered?

  • CX strategy and design

    Articulate the customer journey with greater accuracy while pivoting journey maps into actionable plans that enhance omni-channel experiences.

  • Emerging technology

    AI-driven personalization relies on a foundation of customer data and advanced DXP technologies. Compete at scale through automation and intelligence.

  • Personalization

    Deliver content at scale across channels of engagement, whether social, mobile, web, and give your customers eye-catching hyper-personalization.

  • Time-to-market

    Bring new ideas to market at unprecedented speeds. Our proven frameworks and methodologies accelerate tireless innovation.

  • Technology enablement

    Don’t get weighed down by legacy systems. From advisory and assessments to interoperability, we help execute data strategies that future proof industries.

  • Commerce

    Transform customer touchpoints into rich purchasing experiences. We work with clients to elevate e-commerce through a tapestry of technology.

Experience PK

Strategy and Design

theres no reset button

Where’s the reset button?

James Kim

Principal of Experience Design

Healthcare

AI chatbots join the frontline of COVID-19 triage: Conversational interfaces speed care

AI chatbots join the frontline of COVID-19 triage

Dave Wieneke

Head of Healthcare Practice

Healthcare

Digital healthcare’s next shift? Voice interfaces

Digital healthcare’s next shift? Voice interfaces

Dave Wieneke

Head of Healthcare Practice

See More

Seek a deeper understanding of customer needs

See how PK has helped industry leaders achieve results in healthcare, manufacturing, and telecom.

What experience do you need engineered?

Transformation starts here.