Better bots for an automated future

In this webinar we’ll discuss bot instability and its impacts on the scaling of automation across an organization. Using PK’s proven approach to bot operationalization, including tracing, telemetry and recovery management, we’ll give you the tools to establish ROI for your RPA program.

Workshop: Getting Started with Spatial Analytics

Heather Harris, Practice Director of Intelligence and Analytics at PK, Alteryx ACE and author of Citizen Gain: Citizen Data Scientists as the Catalyst for the Modern Analytics Strategy, along with members of her data science team, takes you through a geospatial journey in this workshop on spatial analytics.

Webinar: Is test data holding you back?

Webinar: May 7th, 2020 View Recording Leverage AI and Machine Learning to accelerate test automation As automated testing attempts to adapt to rapid release schedules, often the test data can’t keep up. Test data can be a costly, time-consuming nightmare to create and maintain, not to mention the security and compliance risks. To achieve better […]

Webinar: Winning with experience-focused customer success

In this 45-minute webinar, we will explore the essential building blocks of a world-class Customer Success program and dispel common myths around what it takes to help your customers be successful. We'll provide practical tips on how to assess your plan and adjustments you can make to drive retention and customer satisfaction.

Webinar: Planning for uncertainty

In this webinar, you’ll learn how to:
-Run a virtual scenario planning workshop.
-Drive team alignment around a shared forward path.
-Interpret and devise a plan to respond to the structural changes impacting your industry.

Webinar: Building Connected Healthcare Experiences

Join us for a webinar on how leading healthcare marketers are shifting from service line descriptions, microsites, and one-off campaigns to assemble more connected experiences with “engagement hubs.” These new consumer-centric models include: topic and audience-driven hubs such as COVID-19, women’s health, referring providers, medical devices and chronic conditions.

WEI Customer + Corporate Symposium

Western Energy Institute, is hosting their annual Customer + Corporate Symposium virtually this year from June 16-18 this year. PK is excited to be joining over 250 energy professionals to share experiences and learn more about the latest industry trends and best practices in corporate and customer services. As a silver sponsor of WEI, PK will sponsor the 'Facing Customer Disruptions' track on the 17th. This event provides an opportunity for attendees to share their experiences and develop contacts throughout the industry.

Webinar: Virtual Big Room Planning

Join Memo de Anda, VP of Agile Excellence at PK, for a webinar on how to conduct successful virtual agile quarterly planning sessions. You’ll walk away with a better approach to virtual cross-functional collaboration and a roadmap for how to run your next virtual Big Room Planning session.