Webinar: May 7th, 2020 View Recording Leverage AI and Machine Learning to accelerate test automation As automated testing attempts to adapt to rapid release schedules, often the test data can’t keep up. Test data can be a costly, time-consuming nightmare to create and maintain, not to mention the security and compliance risks. To achieve better […]
In this 45-minute webinar, we will explore the essential building blocks of a world-class Customer Success program and dispel common myths around what it takes to help your customers be successful. We'll provide practical tips on how to assess your plan and adjustments you can make to drive retention and customer satisfaction.
Join us for a webinar on how leading healthcare marketers are shifting from service line descriptions, microsites, and one-off campaigns to assemble more connected experiences with “engagement hubs.” These new consumer-centric models include: topic and audience-driven hubs such as COVID-19, women’s health, referring providers, medical devices and chronic conditions.
Western Energy Institute, is hosting their annual Customer + Corporate Symposium virtually this year from June 16-18 this year. PK is excited to be joining over 250 energy professionals to share experiences and learn more about the latest industry trends and best practices in corporate and customer services. As a silver sponsor of WEI, PK will sponsor the 'Facing Customer Disruptions' track on the 17th. This event provides an opportunity for attendees to share their experiences and develop contacts throughout the industry.
Between customers' ever-evolving expectations and brands adjusting to the new “normal,” marketers are faced with the challenge of navigating the best ways to respond. Agility remains essential, and taking a step back to assess your current loyalty technology and strategy is key to building a best-in-class program.
In this 30 minute webinar, the PK Strategy team, led by Jen Winter, Head of the Technology and Software vertical, and Lisa Schlichting, Principal at PK, will showcase proven tactics for interactive digital engagements and how to delight and engage your customers throughout the sales cycle and beyond. Learn proven methods for scaling complex sales discussions and accelerate next steps with a digital ecosystem of coordinated assessments, workshops and calculators.