Insights

Innovation

Three factors for successful virtual big room planning

Virtual big room planning

Guillermo De Anda Quevedo

VP of Agile

Technology and Software

foundation for customer success

Foundation for customer success

Brooke Bors

Engagement Manager

Intelligence and Analytics

The role of data science in contact tracing

The role of data science in contact tracing

Chan Shan

Data Scientist

Modernize Experiences

digital experience personalization trends

Digital experience personalization trends

Paul Williams

Partner

Automate Services

Webinar recap: Sick bots

Webinar recap: Why you need a health check in your intelligent automation journey

Raja Roy

VP of Technology

Innovation

Webinar recap: Innovate fast without sacrificing security

Webinar recap: Innovate fast without sacrificing security

Lou Powell

Partner

Strategy and Design

Open for business: New engagement models for a new normal

Re-open for business: New engagement models for a new normal

Colin O'Neill

VP, Experience Design

Intelligence and Analytics

making sense of covid part 2

Making sense of COVID-19 predictions: Part 2

Isaac Slaughter

Data Scientist

Strategy and Design

Webinar recap: Planning for uncertainty

James Kim

Principal of Experience Design

Strategy and Design

webinar customer success

Webinar recap: Winning with experience-focused customer success

Brooke Bors

Engagement Manager

Improve Customer Loyalty

Rethinking loyalty for mobile

Rethinking loyalty for mobile

Jodi Rausch

Director of Integrated Loyalty Solutions

Innovation

Why you need humility for agility

Why you need humility for agility

Guillermo De Anda Quevedo

VP of Agile